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Privacy Policy

Last Updated: October 20, 2025

A Legal Disclaimer

At Ocean Peak Strategies Inc. ("OPS", "we", "us", or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, communicate with us, or use our products and services.

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OPS is based in Whistler, British Columbia, Canada and operates in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Information We Collect

We collect personal and non-personal information in the following ways:

Information You Provide

We collect information directly from you when you:

  • Fill out a contact form or request information

  • Subscribe to our emails or updates

  • Sign up for or use OPS Cloud or other digital tools

  • Enter into a contract for consulting or data services

 

Examples of information you may provide:

  • Name, email address, phone number, company name, and role

  • Billing details and payment information (processed securely via third-party providers)

  • Business data required to deliver our services (e.g., Shopify, Klaviyo, or analytics data shared with consent) 

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Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and general location

  • Browser type, operating system, and device information

  • Pages viewed, time spent, and referral sources

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We use analytics tools (such as Google Analytics) and cookies to better understand website usage and improve performance.

How We Share Information

How We Use Information

OPS Cloud and Client Data

OPS Cloud and related data tools are used to provide analytics, segmentation, and predictive insights for our clients.

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Clients remain the data controllers for any customer data they share with OPS. We act as a data processor, handling information only as instructed by the client and solely for agreed purposes.

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OPS uses secure, encrypted systems to store and process all project and customer data. Data is never shared or reused across clients.

Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Measure website performance and visitor engagement

  • Recognize returning visitors

  • Customize user experience

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You can disable cookies in your browser settings at any time. Doing so may affect some site functionality.

How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

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These measures include:

  • Encrypted data storage and transfer

  • Limited employee access to sensitive data

  • Secure authentication for all client portals and databases

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While no system is completely secure, OPS takes all reasonable steps to minimize risk.

Data Rentention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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Client data stored for OPS Cloud or project work will be deleted or anonymized within 60 days of project completion or termination, unless otherwise agreed in writing.

Your Rights

Under PIPEDA and PIPA, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw consent to future communications

  • Request deletion of your personal information, subject to legal and contractual limits

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To make any of these requests, please contact us via email or in writing to the addresses below.

Email and Marketing Preferences

If you have subscribed to OPS updates or arketing communications, you may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

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OPS complies with Canada's Anti-Spam Legislation (CASL).

International Data Transfers

OPS primarily stores and processes data in Canada. Some third-party service providers may operate outside Canada (for example, the United States). When we transfer data internationally, we ensure appropriate protections are in place consistent with privacy laws.

Changes to This Policy

OPS may update this Privacy Policy from time to time. The most recent version will always be posted on the website, with the updated date shown at the top. Continued use of our site or services indicates acceptace of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact:

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Ocean Peak Strategies Inc.

#981 102-4369 Main Street

Whistler, BC, Canada

V8E 1B7

legal@oceanpeak.ca

OPS may share limited information with trusted service providers who assist us in delivering our work. Examples include:

  • Cloud hosting and database providers (e.g., BigQuery, Vercel, Supabase)

  • Marketing and communication platforms (e.g., Klaviyo, Shopify, Google Workspace)

  • Payment processors and accounting systems

 

All third-party partners are bound by confidentiality and data protection obligations consistent with Canadian privacy laws. 

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We may also disclose information when required by law or to protect our legal rights and property.

OPS Cloud and Client Data

Cookies and Analytics

How We Protect Your Information

Data Retention

Your Rights

Email and Marketing Preferences

International Data Transfers

Changes to This Policy

Changes to This Policy

OPS collects and uses personal information for legitimate business purposes, including to:

  • Respond to inquiries and provide requested information

  • Deliver consulting, data analytics, or automation services

  • Manage client relationships, accounts, and billing

  • Improve our website, services, and OPS Cloud platform

  • Send updates, resources, or marketing emails (with your consent)

  • Comply with legal and regulatory obligations

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We do not sell, rent, or trade personal information under any circumstances.

OPS Cloud and related data tools are used to provide analytics, segmentation, and predictive insights for our clients.

​

Clients remain the data controllers for any customer data they share with OPS. We act as a data processor, handling information only as instructed by the client and solely for agreed purposes.

​

OPS uses secure, encrypted systems to store and process all project and customer data. Data is never shared or reused across clients.

Our website uses cookies and analytics tools to:

  • Measure website performance and visitor engagement

  • Recognize returning visitors

  • Customize user experience

You can disable cookies in your browser settings at any time. Doing so may affect some site functionality.

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

 

These measures include:

  • Encrypted data storage and transfer

  • Limited employee access to sensitive data

  • Secure authentication for all client portals and databases

​

While no system is completely secure, OPS takes all reasonable steps to minimize risk.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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